SUPPORT

You can get support for your Bluecolt® product by selecting the product by name or by image. If you don't see your product in this list please give us a call at (888) 200-9825.

 
DualForce FAQ

Q: How long will the alkaline batteries last on my DualForce flashlight?

A: With continual use, the high setting will produce ~2 hours of light and the low setting will produce ~6 hours of light when using standard alkaline batteries.

Q: Can I use rechargeable batteries in my DualForce flashlight?

A: Rechargeable batteries are not recommended but may be used. The DualForceTM flashlights are specifically designed for single use batteries and rechargeable batteries may affect the performance of the flashlight in areas such as light quality and brightness.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

Q: What do I do if my DualForce flashlight is not turning on?

A: Confirm that the batteries are installed in the correct orientation and that the battery cartridge is inserted with the spring-loaded tip first. If this does not correct the problem, it is possible that the head cap of the flashlight may have a loose connection. Please try the following steps:
1. Remove the tail cap from bottom of light
2. Take the battery compartment out
3. Turn the lens assembly or head cap counter clockwise to loosen a little and then turn it back clockwise to tighten. Make sure to completely tighten the head cap.
4. Place battery compartment back into the flashlight
5. Screw tail cap back on the bottom of flashlight
6. Turn on the light to see if your problem is resolved
7. If problem persists, please contact our customer service line for assistance (888.200.9825)

 
NightLuster FAQ

Q: How long will the alkaline batteries last on my NightLuster flashlight?

A: With continual use, the NightLuster will produce ~2 hours of light when using standard alkaline batteries.

Q: Can I use rechargeable batteries in my NightLuster flashlight?

A: Rechargeable batteries are not recommended but may be used. The NightLuster flashlights are specifically designed for single use batteries and rechargeable batteries may affect the performance of the flashlight in areas such as light quality and brightness.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
SilverGhost FAQ

Q: How long will the alkaline batteries last on my SilverGhost flashlight?

A: With continual use, the SilverGhost will produce ~2 hours of light using standard alkaline batteries.

Q: Can I use rechargeable batteries in my SilverGhost flashlight?

A: Rechargeable batteries are not recommended but may be used. The SilverGhost flashlights are specifically designed for single use batteries and rechargeable batteries may affect the performance of the flashlight in areas such as light quality and brightness.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
MicroLite FAQ

Q: How long will it take to recharge the batteries supplied with my MicroLite flashlight?

A: While charging times will vary depending on the state of the battery, a full charge will be completed in 2-3 hours.

Q: How long will the rechargeable batteries last on my MicroLite flashlight?

A: With continual use, the MicroLite will produce ~2 hours of high output on a single charge.

 

Q: Can I use a standard single-use CR123A battery in my MicroLite flashlight?

A: Yes, the MicroLite is engineered to run efficiently on either rechargeable or single-use lithium batteries.

 

Q: How long will the single-use lithium battery last on my MicroLite flashlight?

A: With continual use, the MicroLite will produce ~2 hours of high output from a single-use lithium battery.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
MicroLite UV FAQ

Q: How long will it take to recharge the batteries supplied with my MicroLite UV flashlight?

A: While charging times will vary depending on the state of the battery, a full charge will be completed in 2-3 hours.

Q: How long will the rechargeable batteries last on my MicroLite UV flashlight?

A: With continual use, the MicroLite UV will produce ~2 hours of UV output on a single charge.

Q: Can I use a standard single-use CR123A battery in my MicroLite UV flashlight?

A: Yes, the MicroLite UV is engineered to run efficiently on either rechargeable or single-use lithium batteries.

 

Q: How long will the single-use lithium battery last on my MicroLite UV flashlight?

A: With continual use, the MicroLite UV will produce ~2 hours of UV output from a single-use lithium battery.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended because the ultra-violet (UV) range of the light source.

 
BlackChameleon FAQ

Q: How long will the alkaline batteries last on my BlackChameleon flashlight?

A: With continual use, the BlackChameleon will produce ~2 hours of high output using standard alkaline batteries.

 

Q: Can I use rechargeable batteries in my BlackChameleon flashlight?

A: Rechargeable batteries are not recommended but may be used. The BlackChameleon flashlights are specifically designed for single use batteries and rechargeable batteries may affect the performance of the flashlight in areas such as light quality and brightness.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
X2 FAQ

Q: How long will it take to recharge the batteries supplied with my X2 flashlight?

A: While charging times will vary depending on the state of the batteries, a full charge will be completed in 2-3 hours.

Q: How long will the rechargeable batteries last on my X2 flashlight?

A: With continual use, the X2 will produce ~2 hours of high output on a single charge.

Q: Can I use standard single-use CR123A batteries in my X2 flashlight?

A: Yes, the X2 is engineered to run efficiently on either rechargeable or single-use lithium batteries.

Q: How long will the single-use lithium batteries last on my X2 flashlight?

A: With continual use, the X2 will produce ~2 hours of high output from single-use lithium batteries.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
T400 FAQ

Q: How long will it take to recharge the batteries supplied with my T400 flashlight?

A: While charging times will vary depending on the state of the batteries, a full charge will be completed in 2-3 hours.

Q: How long will the rechargeable batteries last on my T400 flashlight?

A: With continual use, the T400 will produce ~2 hours of high output on a single charge.

 

Q: Can I use standard single-use CR123A batteries in my T400 flashlight?

A: Yes, the T400 is engineered to run efficiently on either rechargeable or single-use lithium batteries.

 

Q: How long will the single-use lithium batteries last on my T400 flashlight?

A: With continual use, the T400 will produce ~2 hours of high output from single-use lithium batteries.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
DV4 FAQ

Q: How long will it take to recharge the batteries supplied with my DV4 video flashlight?

A: While charging times will vary depending on the state of the batteries, a full charge will be completed in 2-3 hours.

Q: How long will the charge last on my DV4 flashlight?

A: With continual use, the DV4 will produce ~2 hours of high output and video recording on a single charge.

Q: Can I use standard single-use lithium batteries in my DV4 flashlight?

A: No, there are not currently any compatible single-use batteries for the DV4.

 

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.

 
Camping & Marine Searchlight FAQ

Q: How long will it take to recharge the Camping & Marine Searchlight?

A: While charging times will vary depending on the state of the battery, a full charge will be completed in 2-5 hours.

Q: How long will the charge last on my Camping & Marine Searchlight?

A: With continual use, the Camping & Marine Searchlight will produce ~2 hours of high output on a single charge.

Q: How do I know if my Camping & Marine Searchlight is charging properly?

A: The small lights on the base charger should be blinking. Make sure you place the light securely in the charger so that the light won't move around and lose charging ability.

Q: What do the small lights on the charger indicate while the Camping & Marine Searchlight is charging?

A: When the first small light on the base charger is blinking, the battery is in trickle charge. When all the small lights on the base charger are blinking, it is in express mode and charging should take at most a couple hours. When the light is finished charging, it will beep and all small lights on the base charger will be solid.

Q: How do I know when my Camping & Marine Searchlight is done charging?

A: All of the small lights on the base charger should be solid (they should NOT be blinking). The searchlight will also flash and then begin beeping to indicate charging is complete.

Q: Why does my Camping & Marine Searchlight continue to beep when switching between low-medium-high modes?

A: This means the battery is low and the Camping & Marine Searchlight needs to be charged.

Q: Where can I purchase a replacement SLA battery, bulb, or charger for my Camping & Marine Searchlight?

A: Replacement components can be purchased through Falcon Innovations via our customer service department at 888.200.9825.

 
Bluecolt Searchlight FAQ

Q: How long will it take to recharge the Searchlight?

A: While charging times will vary depending on the state of the battery, a full charge will be completed in 2-5 hours.

Q: How long will the charge last on my Searchlight?

A: With continual use, the Searchlight will produce ~1 hour of high output on a single charge.

Q: Are batteries covered under warranty?

A: No, batteries are not covered under warranty.

Q: How long will my battery last?

A: Batteries generally last 2-3 years as long as they are not completely drained (the batteries are sealed lead acid batteries and will drain if not used for long periods of time).

Q: I am not going to use my light for an extended period of time; do you have any special instructions regarding the battery?

A: The light has a built in overcharge protection which turns off the current to the battery after the unit is fully charged. However, it does not automatically turn back on when the charge drops. The best way is to charge the light fully, unplug it, and then re-charge it every 6-8 weeks to keep the battery fresh.

Q: What should I do if my light will not turn on?

A: Often times if the light is not used for a long period of time, the battery will drain just like a car battery. If this happens, the battery may need to be revived. Please see reviving instructions listed under the following question.

Q: How do I revive my battery?

A: Please use the following steps:
1. Plug light into car and turn the light on to see if it works.
2. Turn the light off and leave it plugged in for 12-16 hours.
3. Afterwards, DON'T USE!!
4. Take light back into house and plug into wall with A/C wall charger
5. Leave plugged in for 12-16 hours
6. Unplug light and turn on to see if the battery has been revived. 
7. If problem persists, please contact our customer service line for new battery purchase or additional customer assistance (888.200.9825).

Q: Where can I purchase a replacement SLA battery for my Searchlight?

A: Replacement batteries can be purchased through Falcon Innovations via our customer service department at 888.200.9825 or through a local battery retail store (i.e. Radio Shack).

Q: Where can I purchase a replacement bulbs and chargers for my Searchlight?

A: Replacement components can be purchased through Falcon Innovations via our customer service department at 888.200.9825.

 
Retro FAQ

Q: How long will the alkaline batteries last on my Retro flashlight?

A: With continual use, the Retro will produce ~2 hours of light when using standard alkaline batteries.

Q: Can I use rechargeable batteries in my Retro flashlight?

A: Rechargeable batteries are not recommended but may be used. The Retro flashlights are specifically designed for single use batteries and rechargeable batteries may affect the performance of the flashlight in areas such as light quality and brightness.

Q: Why should I remove the batteries if I'm not using the flashlight for a long period of time?

A: It is suggested that batteries be removed from the flashlight if the light is not being used for a long period of time. There is a possibility that the batteries may corrode in the battery compartment (this is true of any battery in any appliance). If the battery does corrode, replace corroded batteries with fresh batteries.

Q: The packaging provides a warning to not look directly into the light beam. Why is this warning stated?

A: Looking directly at the light is not recommended due to the brightness of the beam.